We are committed to protecting your privacy and security. We control this site from Canada. We do not represent that materials on the site are appropriate or available for use in other locations. Persons who choose to access this site from other locations do so in their own initiative, and are responsible for compliance with local laws where they apply.
Customers who purchase Services (Heart-to-Heart, Counseling, Life Coaching) will need to provide contact information. This personal information is held in strict confidence and will only be used in the delivery of service. We are sensitive to the confidential nature of our services and respect your privacy.
All information discussed during sessions is strictly confidential. If it is determined that someone is in danger, or if a file is subpoenaed, confidentiality will be waived. This policy is in accordance with the code of ethics of the Canadian Association of Social Workers and the Canadian Psychological Society.
We may also transfer user information, including personally identifiable information, in connection with the sale of related assets or other fundamental change relating to our business. Further, the information you enter when making a purchase or an online donation will be shared with payment processors, financial gateways, and your credit card company to authorise credit card payments. Such information may also be shared with necessary third parties solely for the purpose or carrying out the transactions. Please note that if you give out personal information online through a discussion board or posting site, that information can be collected and used by third parties. You disclose such information at your own risk.
The Site may contain links to other websites or links to products or services that our customers might find useful. We do not control the privacy policies, contents or links that appear on these sites. We recommend that you review the privacy policies of any third party sites or services before providing any of them with your personal information.
How Personal Info is Used
We collect your information in order to record and support your participation in the activities you select, and to keep you informed about related events. As a visitor to our Sites, you can engage in many activities without providing any personal information. In connection with some activities, we may ask you to provide certain information about yourself. If you elect to engage in these activities, we may ask for personal information such as your first and last name, mailing address (including ZIP/Post code), e-mail address, telephone number, credit card, and other personal information. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity. Personal information is always voluntarily provided by you. Except as otherwise provided in this policy, we will never intentionally disclose any personal identification information about you without your permission. If you supply us with your contact information you may receive periodic e-mails, about our services, new products, important issues, or upcoming events. You can unsubscribe at any time. When you use our Sites, we or our services provider may also collect certain technical and routing information from you to facilitate your use of the Site and its services. We use this information to administer the Site and to understand and measure traffic patterns on the Site so that we know which areas of our sites are favourites of our users, which areas need improvement, and which technologies are being used so that we may continually improve our sites. This information is collected in aggregate form, without identifying you or any user individually. We may use this aggregate, non-identifying statistical data for statistical analysis, marketing, or similar promotional purposes. This data is often tracked by us our technology services provider by using “cookies” during your visit. A cookie is small amount of data that is transferred to your browser by a web server and can only be read by the server that gave it to you. It functions as your identification card and enables us to record your passwords, purchases, and preferences. It cannot be executed as code or deliver viruses. Most browsers are initially set to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. For some web pages that require an authorisation, cookies are not optional. Users choosing not to accept cookies will probably not be able to access those pages.
We may change or update this policy from time to time at our sole discretion. Please revisit this policy regularly. 04/28/2017